Last Updated: July 2026

At Cupmee, we want every customer to enjoy a smooth and reliable shopping experience. This Shipping Policy explains our order processing times, delivery estimates, tracking information and shipping details for mugs, tumblers and drinkware purchased from our store.

Order Processing Time

Once your order is placed, our team will carefully prepare and inspect your items before shipment.

Processing Time: 1–3 business days

During this period, we prepare your mugs and drinkware, complete quality checks, and arrange shipment.

Please note:

• Processing time does not include weekends or public holidays.
• Customized products may require additional preparation time depending on the design requirements.
• A shipping confirmation email with tracking information will be sent after your order has been shipped.

Shipping Time & Delivery Estimates

After your order has been processed, delivery usually takes:

Shipping Time: 7–12 business days

The estimated total delivery time is:

8–15 business days

This includes:

• Order processing: 1–3 business days
• Shipping transit: 7–12 business days

Delivery times may vary slightly depending on your location, carrier conditions, holidays, and other factors outside our control.

Shipping Cost

Shipping costs are calculated based on your order destination and product details at checkout.

We offer:

Free Standard Shipping on qualifying orders.

Customers can check available shipping options and costs during checkout.

Order Tracking

Once your order has shipped, you will receive a confirmation email containing your tracking number.

Please allow 24–72 hours for tracking information to become available after shipment.

You can use your tracking number to check the latest delivery updates.

Shipping Destinations

Cupmee ships orders to customers in selected countries and regions worldwide.

International orders may be subject to customs clearance, import duties, or taxes depending on local regulations. Any applicable customs fees are the responsibility of the customer.

Shipping Delays

While we work with reliable shipping partners, unexpected delays may occur due to:

• Weather conditions
• Customs inspections
• Carrier delays
• Peak holiday seasons

If your order exceeds the estimated delivery timeframe, please contact our customer support team and we will help resolve the issue.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

Cupmee is not responsible for delays caused by:

• Incorrect addresses
• Missing apartment numbers
• Incorrect contact information

Contact Us

If you have any questions about shipping, delivery times, or your order status, please contact us:

Email: support@cupmee.com